Shipping

Shipping and Delivery Information

Processing Time:
Please note that all orders require a processing time of approximately 2 business days. This time allows us to carefully process, package, and prepare your order for shipment.

Shipping Duration:

EU Shipping:
After the processing time is completed, the delivery time for standard shipping is an additional 3–6 business days. We offer free shipping for orders within the European Union.

International Deliveries (Non-EU):
International customers can expect a total delivery time of approximately 6–10 business days, including processing time and international shipping. Please note that international deliveries may be subject to additional customs duties and taxes imposed by local authorities.

Tracking:
Once your order has been shipped, you will receive an email with the tracking number. With this number, you can check the status of your delivery online and see exactly when it will arrive.

We understand that the timely delivery of your order is important, and we do everything we can to ensure this. If you have any further questions or need assistance, our customer service team will be happy to help.

Thank you for choosing Ohh My Dog! We look forward to delivering our products to you.